SHIPPING INFORMATION & COSTS

After your order is received, we will start processing it immediately. Orders successfully processed before 16:30 CET will be shipped the same day from our warehouse in The Netherlands. All our packages are shipped via UPS and delivered Monday through Friday.


Depending on your shipping address, you can expect your products to be delivered to you earliest the next day, up to several days. See a table of our transit times.


Shipping within the European Union is free for orders over EUR 100, otherwise it's EUR 4.95 per order. Duties charged by customs of non EU countries (like for example Norway and Switzerland) are for your own account.

 

Order Amount

UPS Standard

€0.00 - 100

€4.95

From €100

Free!

 

HOW LONG WILL IT TAKE UNTIL MY ORDER IS DELIVERED?

Our orders are shipped daily via UPS. Approximate delivery times can be found below.

WHERE DO YOU SHIP?

We currently ship directly to addresses in the European Union, Switzerland and Norway. Unfortunately the Channel Islands, Malta, Madeira, Liechtenstein, Gibraltar, French overseas territories (Guadeloupe, Martinique, Guyana, La Reunion Islands and Mayotte) and the Canary Islands are outside our shipping region.

 

WHAT HAPPENS IF I AM NOT AT HOME DURING DELIVERY?

If you are not home to receive your order, UPS may deliver them to a nearby UPS AccessPoint to pick up later. When there’s no UPS AccessPoint available in your region, UPS will make 3 attempts to deliver your order. You can reschedule the delivery on the UPS website. After the 3rd attempt the order will be returned to our warehouse.

 

CAN I TRACK MY ORDER?

Yes! After placing your order, it will be processed by our warehouse. As soon as you order leaves our warehouse you can track your shipment via My Account. If you do not have an account, you can use the TRACK link from the shipping-confirmation email. This link will send you to the UPS website.

Be careful when entering your delivery address! If your order cannot be delivered it will be sent back to our warehouse.